Little
Yang Sing Chinese Restaurant Manchester - reader
comments
"The food is good and the place is
smart. Value for money
is fine but I agree wholeheartedy with Ian from Warrington's
comments (below) about the service charge. They
add 10% to your bill automatically but then seek a gratuity
by leaving the credit card slip open for you to add
a tip. When I questioned it, I was told that 'the service
charge doesn't go to the staff, it goes to the owners'.
I think that's very sharp practice. I tip well, often
more than 10%, when I get good service but I expect
the staff to get the tips. If the owners want to make
an extra 10% they should be honest about it and just
increase their prices, rather than sneaking it in by
the back door!! It made me feel bad refusing to add
a tip for the waiters, but if everybody did the same
thing the staff might persuade the management to change
their bad practice" -
Jack, Withington 14/7/07 (visited on a Sat lunch)
"They couldn't wait to get rid of us, as soon as we
arrived they gave us a time we had to be out of there
by! We were sitting so close to other tables we felt
uncomfortable and like sardines, we
could over hear everyones conversations as we were so
close together! My friend had to wait 10 minutes as
the waiter had ordered and brought the wrong meal for
her! In the mean time mine went cold as we waited for
hers! We then ate all our rice and chips as we were
so hungry! We had no complimentary dish brought to us
whilst we waited for the food to eventually arrive!!
The waiter was unhelpful and abrupt.
When the food did arrive the waiter spilt it all over
the table and a little on my friend, she had to actually
say to him to stop it as the food was going to spill
all over her. It was all over the table cloth and they
didn't change it, it was horrible. I wanted my friend
to complain but she didn't want to make a fuss! But
I wasn't happy with the service, food or over all feel
of the place. I wouldn't go there again!" -
Rebecca, North Wales 1/7/07 (visited on a Sat evening)
"My friend wanted sea bass. They told him the only way
he could have it was to have the £28 banquet which
he agreed to. After his three starters arrived, they
informed him that they had'nt got any which we found
very disappointing. Two of us ordered
fillet beef which we found to be chewy and tough.
We complained and got a discount. This was a birthday
treat and after a lovely day in Manchester we had a
disappointing evening" -
Christine Mead, Chesterfield 27/4/07 (visited on a Sat
evening)
"I'm a regular visitor here, because it's always
very reliable. One of the best Chinese
restaurants in Manchester. One big gripe: they
add 10% automatically to the bill and then leave the
credit card open for a gratuity to be added.
They know exactly what they are doing - and it leaves
a nasty taste in the mouth. Very short sighted!!!!!"
-
Ian, Cheshire 8/4/07 (visited on a Sat afternoon)
Disclaimer:
All information correct 1/11/2006. RestaurantsOfManchester.com
can not be held responsible for any differences experienced at
the premises listed. All images and information copyright 2006
HotelsForEurope.com
"The food is good and the place is
smart. Value for money
is fine but I agree wholeheartedy with Ian from Warrington's
comments (below) about the service charge. They
add 10% to your bill automatically but then seek a gratuity
by leaving the credit card slip open for you to add
a tip. When I questioned it, I was told that 'the service
charge doesn't go to the staff, it goes to the owners'.
I think that's very sharp practice. I tip well, often
more than 10%, when I get good service but I expect
the staff to get the tips. If the owners want to make
an extra 10% they should be honest about it and just
increase their prices, rather than sneaking it in by
the back door!! It made me feel bad refusing to add
a tip for the waiters, but if everybody did the same
thing the staff might persuade the management to change
their bad practice" -
Jack, Withington 14/7/07 (visited on a Sat lunch)